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WE WANT YOU TO BE
HAPPY WITH OUR SITE AND OUR SERVICE |
Payments accepted:
Visa, MasterCard, American Express, Discover, personal checks (must clear prior to
shipment), money orders and PayPal.com
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Our
Policies
Returns:
Returns are allowed up to 30 days from date of receipt. Email us and let
us know the reason for the return and we will give you a return
authorization. You can choose a store credit, a replacement item, or a
refund. If you choose a refund, we will refund the price you paid
for the merchandise but not the shipping charges. Replacement items
will be shipped to you with no additional shipping charges.
Special orders and personalized items are non-returnable unless defective.
We must
receive the returned item in new condition for a full refund of the price
of the item. Shipping charges are not refundable.
Most of the
items at Dog Whimsy and Pet Gifts International website are shipped
directly from our shop in Texas. We need to know immediately if you
have a problem with a shipment or with merchandise.
If you have a question before ordering, please contact us. If you
have a problem with your order please let us know immediately.
You can email us at
dogwhimsy@dogwhimsy.com
or call our toll free number
1-866-Dog-Whimsy
(1-866-364-9446) |
Wholesale Inquiries
Our wholesale website can be found at
http://www.petgiftsinternational.com
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